A Question About Xero

Posted by: HAS

Tagged in: XERO

Xero is cloud based accounting software designed to make your business life easier.

The subject of Xero is looked at closely in our Modern Business seminars. 

At a recent Modern Business seminar, we were asked a question about Xero that relates to accessing your financial data if you were to cease your subscription with Xero. 

We've looked into this and can provide the following answer:

  • If you want to stop using Xero, you can do so at any time – there is no obligatory or contractual period. You will be billed up until the day you remove your organisation.

  • With Xero you have no need to purge any data. Historical data is always available to view, even if your subscription lapses. If you do need access to your data for any reason whatsoever after ceasing your subscription, send an email to support@xero.com including the name of the organisation(s) you want the data for.

  • In the meantime there are a series of reports and other data you can export in order to obtain your own back-up copy. This will give you a snapshot of your account balances and a full detailed General Ledger history up to the time that you make the back-up. These can be exported to Excel and stored on your hard drive.

For any further questions about Xero, please don't hesitate to call our office on 08 8951 0100.

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